FAQs
More FAQs- Why should I get tile & grout professionally cleaned?
- Will there be an odour after you clean the carpets?
- Are all your employees background checked?
High traffic gradually dulls the floors and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt and often leaves residual dirt in the grooves of the grout. This is particularly troublesome if your tile flooring has not been properly sealed as grout is highly porous.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of Whistler and Squamish cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
We recognize that security and trust are a paramount concern, so at ServiceMaster of Whistler and Squamish we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.